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Best Practices in Policies and Procedures, by Stephen Page, MBA
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Best Practices in Policies and Procedures focuses on the best methods for researching topics from the Internet (and finding examples to policies and procedures that you might find of interest) and from associations and other websites.� This book also focuses on the best practices for forming a team to help you write policies and procedures.�
This book can also help you learn how to align your policy and procedure content with the strategic vision and mission of your company, of your management.�� This effort you greatly please your senior management team.
At the end of this book, you find a complete table of contents for various departments that may exist in specific industries.� This list is just a brief overview of what is available if you know how to search the internet for this information.
- Sales Rank: #1080907 in Books
- Brand: Brand: Process Improvement Publishing
- Published on: 2010-07-12
- Original language: English
- Number of items: 1
- Dimensions: 10.00" h x 7.25" w x .50" l,
- Binding: Paperback
- 168 pages
- Used Book in Good Condition
Review
This book, "Best Practices in Policies and Procedures," focuses on the best methods for doing the most important aspects of policies and procedures writing, including but not limited to:
-- Aligning your policy and procedure content to company strategic values
-- Finding numerous examples of your policy and procedure content
-- Finding sample table of contents pages full of topic ideas for many department types - so useful in creating a new company manual
-- Learning how to set up a cross functional team to study policy and procedure content, to develop gap analyses, and to write the best possible policy or procedure content
-- Other information
-- Examples of policies and procedures
This book is best coupled with "Writing Exceptional Policies and Procedures."
From the Publisher
The author, Stephen Page, has outdone himself on this book, "Best Practices in Policies and Procedures." Mr. Page has done an admirable job capturing the works of published authors as well as the best practices from his own books. Mr. Page is considered a leading authority in the policies and procedures industry, so what better reference to use!
When considering best practices for any effort, think about what the word, "Best Practices," really means to you. Best Practices has several meanings: (1) it can mean what management thinks is the best way to do processes in a company; (2) it can mean what an author writes about or teaches; (3) it can also mean a combination of ideas from many books and ideas. So when evaluating your own processes and practices, decide what constitutes best practices in your own mind; make sure you know what you are expecting.
Mr. Page has an impressive background and he is is well recognized in the policy and procedure industry as judged by the number of great reviews and the few returns of his books. Mr. Page has an MBA, and is certified in four industries. He is also a current author of process improvement articles on the Gantthead.com, a website dedicated to process improvement.
Stephen has written his books based on an extensive bibliography, discussions with current practitioners, and his extensive experience. We think his books fit this category of "Best Practices" in the policies and procedures industry.
From the Author
This book was originally written to give you the best practices of researching, writing, and publishing policies and procedures.� However, the best of this book is in its research tips on how to find examples of policies and procedures from the Internet.�
I actually got two consulting jobs because they did not know how to find hundreds if not thousands of examples of policies and procedures on a huge variety of topics.� I know this method and I am giving my processes to you in this book.
Most helpful customer reviews
14 of 15 people found the following review helpful.
Links strategy to policies & procedures + best practices
By Mike Tarrani
This book is the latest in Mr. Page's series of books on writing policies and procedures, and it the one that ties together his previous work. In particular this book extends his comprehensive "Achieving 100% Compliance of Policies and Procedures" book by adding both a process and an array of examples that policies and procedures writers will find invaluable.
Where his previous books focused on the process of developing and implementing policies and procedures, this one links corporate vision and strategy to policies and procedures. The process to accomplish this is given in four steps (1) define the vision, (2) define the strategy, (3) define core processes that support the strategy and vision, and (4) align the policies and procedures to the core processes. As someone with extensive experience in developing and implementing policies and procedures I can attest that this method is critical to success.
Approximately the first two thirds of the book is devoted to stepping you through the process and does so clearly. I like the way a graphical depiction of the process starts each chapter in the first half of the book to give you a point of reference and to also indicate what remains to be done. The chapter sequence is (1) Vision and Strategic Directions, (2) Building the TOC, (3) Developing Policies and Procedures, (4) Writing Policies and Procedures, (5)Table of Contents Examples and Policy and Procedure URLs, and (6) Epilogue. A great deal of emphasis is given to critical success factors, such as roles and responsibilities and cross-functional team management. I also like the way each chapter ends with a checklist for understanding and references.
What makes this book unique, however, is the last third of the book (Chapter 5), which is a listing of URLs and descriptive information that point to 56 policies and procedures manuals accessible over the web that reflect best practices. Since URLs frequently change, the book has an associated web site that keeps these up-to-date. The descriptive information for each URL includes topic (type of manual), functional area (industry segment), subject area category (what it covers) and detailed subject areas (a summary of the TOC). The best practices reflect most major functional areas, including accounting, child care, church, e-mail, information technology and software engineering, project management, risk management, purchasing, personnel, and more.
The research and effort that went into this book is both exhaustive and impressive. This book is an ideal companion to any of the author's other books, especially if you choose "Achieving 100% Compliance of Policies and Procedures" book. Combined, his set of four books is powerful set of tools for developing best-in-class policies and procedures.
14 of 16 people found the following review helpful.
Great Book for Policy and Procedure Strategy
By Alyssa Kunkleman
This book is the first of its kind and has aid my team greatly as it shows how to align policies and procedures directly to the company's vision, strategic direction, and core processes. It also shows how to identify and select core processes, another real plus.
The author does an excellent job of showing you how to develop a team to study and implement policies and procedures. He shows you a path from identify an idea to identify best solution to document solution to writing the solution. This is a great chapter. He also integrates his other three books into this book.
In the last half of the book he does a great service to people looking to develop new policies and procedures for those who wish to improve their current ones. He gives great, really great examples on actual policies and procedures in 60 industries.
Great Book!
11 of 13 people found the following review helpful.
Interesting Sequel
By David F. Rico
Steve's new book is a good addition to his series on developing policies and procedures: Establishing a System of Policies and Procedures, Achieving 100% Compliance of Policies and Procedures, and 7 Steps to Better Written Policies and Procedures.
(In particular, Steve's new book focuses on strategic planning, architecture, and coordination for the design and development of policies and procedures. In addition, Steve's new book now recognizes the importance of studying existing examples of policies and procedures, and their role in successfully designing new ones.)
Steve's books are a unique blend of strategic, tactical, and operational methods for planning and implementing the design and development of policies and procedures for any purpose.
Steve's books are particularly useful to the application of Capability Maturity Model Integration (CMMI), Software Capability Maturity Model (SW-CMM), ISO 9000, and IEEE 12207.
Steve, an outsider to the field of software process improvement (SPI), unlocks the secrets of implementing successful software process architectures (which is a previously uncrossable chasm created by SPI researchers who have not had much success in mastering Steve's discipline).
The fields of business process reengineering (BPR), software process improvement (SPI), and process mapping need more unselfish pioneers like Stephen B. Page to bring practical advice to the technically-starved analysts created in the wake of blockbuster standards such as CMMI, SW-CMM, ISO 9000, and IEEE 12207.
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